Frequently Asked Questions

General

All of our available sizes are listed below for most dashboards. Some items may not be available in every size. If you do not see your planner size below, please email us at hello@eaststreetpaperco.com to see if a custom size can be accommodated. We will try our best!

Check out our size guide, linked below:

Size Guide 

Our ring bound planners are all pre-punched with 6 ring hole punches that will work with any 6-Ring Planner.

Our Disc items are now punched with Levenger discbound hole punches. 

All of our items are available both punched and unpunched depending on your preference. Please include the request for unpunched inserts in the order notes OR send an email post purchase (you can reply to the order confirmation email!)

The most current processing times are posted on the banner on the home page. If you need your order by a specific date, please contact us!

You sure can!

All of our items are available both punched and unpunched depending on your preference.

Please include the request for unpunched inserts in the order notes OR send an email post purchase (you can reply to the order confirmation email!) 

We got you!

Shoot us an email and we will guide you in the best direction for a new planner or to make sure you order the right size for an existing planner.

All of our planner inserts are sold as printed only. We do not have any printables for sale at this time.

If you didn't get an order confirmation or shipping confirmation email, please check your SPAM folder! If you still cannot find it, please contact us!

Returns

Due to the nature of these products, we do not accept returns.

If for any reason your order arrives damaged, an item was missing, or an incorrect item was sent, please email us at hello@eaststreetpaperco.com or use the contact feature. We are more than happy to help in any way!

Shipping

Yes! Any order placed in the US qualifies for free shipping once the order reaches $35 (after any discounts).

Most orders are shipped via USPS First Class Mail with tracking. Some orders may automatically be upgraded to priority mail if it is a larger order. 

If you need an order faster, please contact us to get a quote on a shipping upgrade.